Privacy Policy under GDPR regulation (for Europe and companies doing business with European area users) - www.gonamibia.app

This privacy policy describes how our company collects, uses, and discloses your personal information and data when you use our services through our websites and/or application.

What kind of data is collected?

Our company collects the following set of data and information:

Personal identification information (name, physical address, email address, phone number…)
Images, videos

How is the data collected?

You provide our company with most of the data we collect, we collect data and process personal data and information when:

You register online or place an order for any of our products or services
Use our website or application when cookies are set on your device

Our company might also receive data and information indirectly from the following sources:

Flurry (https://www.flurry.com)
Firebase (https://www.firebase.google.com)
Count.ly (https://count.ly)
AppsFlyer (https://www.appsflyer.com)
Facebook App Event https://developers.facebook.com/docs/app-events/
Google Search – to analyze user behavior and optimize communication and marketing
Meta Analytics (Facebook & Instagram pixels) – to analyze user behavior and optimize communication and marketing
TikTok Pixel – to analyze user behavior and optimize communication and marketing
LinkedIn Pixel – to analyze user behavior and optimize communication and marketing

How will we use your data?

Our company collects your data so that we can:

Process your order, manage your account
Send you an email with special offers on products and services
Use your images, videos in our form sections you'd fill in, to have more information to deal with your request
Use your images, videos, and text you submitted to us to post them on our app
Use images via your camera or gallery for you to scan QR codes
Use your image as a profile picture

If you agree, our company will share your data with partner companies so that they may offer you their products and services:

When our company processes your order, it may send your data to credit and banking agencies to prevent fraudulent purchases that can include third-party payment processors.

How is the data stored?

Our company securely stores your data in France (Europe).

Our company will keep the following types of data for as long as the App is installed and actively used by the user:

Device model (anonymous)
OS version (anonymous)
Device’s language (anonymous)
Geolocalisation if provided
Country (deducted from geolocalisation)
City (deducted from geolocalisation)

Third-party data processors

Third-party data processors
We may engage trusted third-party service providers (data processors) to process personal data on our behalf and under our instructions. These providers help us operate, improve, and support the App, and include services such as hosting, analytics, marketing, and technical support.
All data processors are contractually bound to comply with data protection regulations (GDPR) and to ensure the confidentiality and security of your data.

The main processors we work with include (but are not limited to):

Firebase (hosting and infrastructure)
AppsFlyer (user attribution and analytics)
Google Analytics for Firebase (analytics)
Meta, TikTok, LinkedIn (advertising & analytics pixels)

Marketing

Our company would like to send you information about our products and services that we think you might like, as well as those of our partner companies:

If you have agreed to receive marketing emails or communications, you may always opt out at a later date.

You have the right at any time to stop our company from contacting you for marketing purposes or giving data to other partners working with our company.

If you no longer want to be contacted for marketing purposes, you can contact us at: gonamibia264@gmail.com

Data protection rights

Our company would like to make sure you are fully aware of all your data protection rights. Every user has, if applicable, the right to:

The right to access: You have the right to request our company for copies of your personal data.
The right to rectification: You have the right to request that our company correct any information you believe is inaccurate or mistaken. You also have the right to request that our company complete information you believe is incomplete.
The right to erasure: You have the right to request that our company erase your personal data under certain conditions.
The right to restrict processing: You have the right to request that our company restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to our company’s processing of personal data under certain conditions.
The right to data portability: You have the right to request that our company transfer the data we have collected to another organization or directly to you under certain conditions.

If you have any requests regarding this matter, we have a month to answer you. If you want to exercise any of these rights, please contact us by using the following contact details: gonamibia264@gmail.com

Send us an email at: gonamibia264@gmail.com

Privacy policies of other websites or third-party

Our company’s website might contain links to other websites; our privacy policy applies only to our website and/or application and services, so if you click on another website, you must read their privacy policy.

Changes to our privacy policy

Our company keeps its privacy policy under regular review and places any updates on this web page, This privacy policy was last updated on 10/04/2025.

Contacting us

If you have any questions or demand about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us at: gonamibia264@gmail.com

Send us an email at: gonamibia264@gmail.com

Contacting the appropriate authority

PRIVACY POLICY under other regulations than GDPR

Our company is committed to protecting individual privacy and securing the personal information made available to us when you visit. This privacy policy describes what information is made available to our company and how that information is used and retained, and provides information on:

Information we receive (when you provide it, visit our website, receive email…)
How is this information used
Sharing of this information
Data retention
Third-party tools and sites
Children and privacy security

If you have any questions or suggestions for its improvement, please let us know at support@gonamibia.app.

Information you give us

You do not have to provide our company with any personal information or create a user account to access information on our website and/or application. However, for some services we may need personal information from you, such as:

Personal identification information (name, physical address, email address, phone number)
Images, videos

Also, when you visit our website the following information is automatically received and stored by servers:

IP address

Third-party websites

Our company’s website and application might contain links to other websites; our privacy policy applies only to our website, so if you click on another website, you must read their privacy policy.

How information is used

If you choose to provide us with information, we may use that information to contact you, respond to your message, or provide information or services you requested.

We use data you provide and automatically generated data for statistical analysis to assess what information is of interest to users and system performance. This allows us to make general improvements to our site. We may also use your information in order to detect, prevent, and respond to security issues and harmful activities on our website and application.

Sharing of this information

Information you choose to share with our company may be treated as public information.

Our company uses a third-party analytics provider (such as Google Analytics) to analyze data from cookies. The third-party analytics provider does not receive personally identifiable information through these cookies. We have also limited the provider’s ability to see your full IP address.

Within our company, we restrict access to personally identifiable information to employees, contractors, and vendors subject to non-disclosure requirements who require access to this information in order to perform their official duties and exercise controls to limit what data they can view based on the specific needs of their position.

We do not use or share your information for commercial purposes, and except as described above, we do not exchange or otherwise disclose this information.

Link to external websites and third-party

Our website may link to other websites created and maintained by other private and/or public organizations and individuals. When you follow a link to an external site, you are leaving our website and are subject to the external site’s privacy and security policies. Our company does not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained on an external site.

Security

Our company takes reasonable precautions to protect our site and information. For example, we restrict access to personally identifiable information to employees, contractors, and vendors subject to non-disclosure requirements.

Our company also uses commonly used practices and technical controls to protect the information in our possession or control. These practices and controls include, but are not limited to, encrypting the transfer of personal information over the internet, using firewalls and intrusion detection systems, and maintaining strict technical controls and procédures to ensure data integrity.

We periodically review our processes and systems to verify compliance with industry best practices and to ensure the highest level of security for our website.

Updates to this privacy policy

Our company will revise or update this policy from time to time. If we make significant changes to how we handle personal information, we will post changes to the policy on our site and change the date at the end.

Updated on: 04/09/2025

Cookie Policy and other similar tracking technologies (GDPR and non GDPR)

When you visit Skubday Guide Portugal, we may send cookies or other similar tracking technologies to your computer or to any other device you use. We use cookies and similar tracking technologies to track users’ preferences and to know how they use our services.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

For further information, visit allaboutcookies.org

Cookies are used for user identification and the proper assignment of historical user data collected during previous visits.

Both temporary cookie files (session cookies) and persistent cookies are used. Users may delete or remove cookies for the browser at any time or block cookies from being installed on their device. However, this may affect the operation of our services or even result in their blocking.

As described above, we use your personal information and data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use a Facebook pixel on our website. Using the pixel, Facebook collects information about the users and their use of our website. The information is used to personalize Facebook advertisements and to analyze the use of our website. To find out more about the Facebook pixel and Facebook's use of personal data generally, see the Facebook cookie policy at https://www.facebook.com/policies/cookies/ and the Facebook privacy policy at https://www.facebook.com/about/privacy. The Facebook cookie policy includes information about controlling Facebook's use of cookies to show you advertisements. If you are a registered Facebook user, you can adjust how advertisements are targeted by following the instructions at https://www.facebook.com/help/568137493302217.

We publish Google AdSense advertisements on our website, together with advertisements from the following advertisers and advertising networks that are distributed by Google: (identify and provide links to advertisers and networks). The advertisements may be personalized to reflect your interests. To help determine your interests, Google and its partners use cookies.

Cookies used by www.gonamibia.app

GoNamibia uses various types of cookies on the Website, which remain in the memory of the end device until they are manually deleted by the browser user or until they expire, as specified in the functional parameters of the cookies.

In addition, considering the purpose of the Website's use of cookies, we can divide them into:

Cookies related to the operation

These cookies are used by the system and are necessary for the proper functioning of the web app.

Internal services

These are cookies that we deposit in order to collect statistics on the use of our pages, as well as to display advertising content created by us.

You can find the exact and current list of cookies used on the Website and Application on the pop-up cookie banner displayed on the Website. If the pop-up does not display to you, please clear the cookies in your browser or use an incognito session.

The cookies are used to track your previous visits to our website and your visits to other websites. You can opt out of Google's personalized advertising by visiting https://www.google.com/settings/ads, and you can opt out of third-party cookies used for personalized advertising by visiting http://www.aboutads.info. You can review Google's privacy policy at https://policies.google.com/privacy.

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
INSTAGRAM - https://www.instagram.com/accounts/edit/
GOOGLE - https://adssettings.google.com/authenticated
LINKEDIN - https://www.linkedin.com/mypreferences/d/categories/ads
TIK TOK - https://www.tiktok.com/setting

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

We can use different types of cookies or tracking technologies while you are visiting our website and/or application:

Strictly necessary cookies: These types of cookies enable you to access and browse websites and use their features. Without these cookies, services like billing or shopping baskets cannot work properly.
Performance cookies: these cookies collect information and data about how you use our websites and/or applications. The data collected can be used to optimize our websites and/or applications. These cookies are used to determine where our visitors and users are coming from. These cookies do not collect information that identifies you personally.
Functionality cookies: These cookies allow our website or application to remember your choices. They can be used to memorize your localisation, or your preferences, such as language settings or font size.

How to manage cookies?

You can set your browser not to accept cookies, and the above website and/or application tells you how to remove cookies from your browser. However, some of our websites and/or applications might not work properly without the use of cookies.

Here are some of the main explanation on how to delete cookies on your browser: https://support.google.com/chrome/answer/95647 (Chrome); https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox); https://help.opera.com/en/latest/security-and-privacy/ (Opera); https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer); https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

For mobile devices, if you don’t want to receive targeted advertising based on your center of interest coming from a mobile application, please check the parameters of the operating system of your mobile device and follow these instructions: 1) iOS Users: to enable “Limited Ad Tracking” follow the instructions given by Apple. 2) Android Users: To enable the option “deactivate ad personalisation”, follow the instructions given by Google on Google Play. 3) You might want to download the DAA mobile AppChoices application to control behavioral advertising online.

Rhino Park Private Hospital

Rhino Street Windhoek West Windhoek